Refund policy
Return & Refund Policy – Nestore
At Nestore, customer satisfaction is our priority. Please read our return and refund policy carefully before making a purchase.
Returns
We offer a 7-day return policy, which means you can request a return within 7 days of receiving your item.
To be eligible for a return:
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The item must be unused and in the same condition that you received it.
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It must be returned with original packaging, tags, and accessories.
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Proof of purchase or order confirmation is required.
To initiate a return, contact us at:
📧 nestoreonlinestore@gmail.com
94967 60 967
Return Address
Nestore
West Nadakkave,
Kozhikode, Kerala – 673006
Please note: Items returned without prior approval will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon delivery. If you receive:
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A damaged item
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A defective product
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The wrong product
Contact us immediately at nestoreonlinestore@gmail.com with photos or videos of the issue so we can resolve it quickly.
Non-Returnable Items
Certain items are not eligible for returns, including:
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Personal care & beauty products
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Customized or personalized products
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Perishable items
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Sale items
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Gift cards
If you have questions about your item’s eligibility, please contact us before placing your order.
Exchanges
We currently do not offer direct exchanges.
If you need a different product, please return the original item (if eligible) and place a new order separately after approval.
Refunds
Once we receive and inspect your return, we will notify you regarding the approval status of your refund.
If approved:
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Refunds will be processed to your original payment method within 7–10 business days.
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Processing times may vary depending on your bank or payment provider.
If you have not received your refund within 15 business days after approval, please contact us at:
📧 nestoreonlinestore@gmail.com
Contact Us
For any questions regarding returns, refunds, or orders, feel free to contact us:
📧 nestoreonlinestore@gmail.com
94967 60 967